Keep guests comfortable while protecting your HVAC systems and controlling utility costs—all enforced automatically.

Your equipment and energy bills will thank you. ❄️🔥

How to Set Temperature Limits

Temperature limits are configured in the Settings panel for each thermostat device.

Accessing Thermostat Settings

• Navigate to Devices in the SuiteOp platform

• Locate the thermostat you want to configure

• Click on the thermostat to open its details

• Select the Settings tab

Configuring Heat Mode Limits

• In the Settings panel, locate the Heat mode limits section

• Toggle the switch to enable Heat mode limits

• Set the Min temperature using the dropdown menu

This is the lowest temperature guests can set when heating

• Set the Max temperature using the dropdown menu

This is the highest temperature guests can set when heating

• The configured range will be displayed (e.g., 60° - 74°)

Note: SuiteOp will automatically reset the temperature to the limit selected when a guest adjusts the thermostat outside of the configured range.

Configuring Cool Mode Limits

• In the Settings panel, locate the Cool mode limits section

• Toggle the switch to enable Cool mode limits

• Set the Min temperature using the dropdown menu

This is the lowest temperature guests can set when cooling

• Set the Max temperature using the dropdown menu

This is the highest temperature guests can set when cooling

• The configured range will be displayed (e.g., 68° - 82°)

Note: SuiteOp will automatically reset the temperature to the limit selected when a guest adjusts the thermostat outside of the configured range.

How Temperature Limits Work

Once temperature limits are enabled and configured:

• Guest Makes Adjustment: A guest uses the thermostat controls (in-unit or through the guest portal) to change the temperature

• SuiteOp Monitors: The system detects the temperature change and checks it against your configured limits

• Automatic Reset: If the requested temperature is outside your limits, SuiteOp immediately resets the thermostat to the nearest allowed temperature

• Transparent to Guest: The adjustment happens automatically in the background

Example Scenarios

Scenario 1: Cooling Mode — Your Cool mode limits are set to 68° - 82°. A guest attempts to set the thermostat to 65°. SuiteOp automatically resets the temperature to 68° (the minimum allowed temperature).

Scenario 2: Heating Mode — Your Heat mode limits are set to 60° - 74°. A guest attempts to set the thermostat to 78°. SuiteOp automatically resets the temperature to 74° (the maximum allowed temperature).

Best Practices

Set Reasonable Ranges — Configure limits that prevent extremes while still allowing guests to personalize their comfort. Ranges that are too restrictive may lead to guest dissatisfaction.

Consider Climate and Season — Adjust your temperature limits based on outdoor conditions. Cooling limits appropriate for summer may need adjustment for shoulder seasons.

Different Limits for Heat and Cool — Take advantage of the ability to set different ranges for heating and cooling modes. Heating typically requires a different range than cooling.

Recommended Ranges:

• Cool mode: 68°F - 82°F (allows comfortable cooling without excessive AC use)

• Heat mode: 60°F - 74°F (allows comfortable heating without excessive energy consumption)