SuiteOp Help Center

Step 1: Access the Integrations page in SuiteOp

Log into your SuiteOp account
Navigate to Settings in the main menu
Select Integrations from the settings menu
Locate Track from the list of available integrations and click on the Track logo

You will be redirected to the Track Authentication Screen.

Now you’ll need to get your API credentials from Track.

Open a new browser tab and log into your Track account
Go to Settings > Company Setup > API Keys
Click Create Server Key
Copy both the Key and** Secret** that are generated** Important:** Keep this information secure and do not share it

Return to the Track Authentication Screen in SuiteOp.

In the Username field, paste the** API Key** you copied from Track
In the Password field, paste the** API Secret** you copied from Track
In the System Name field, enter your** Track customer subdomain name** This is the unique identifier for your Track account (e.g., if your Track URL is yourcompany.track.com, enter yourcompany)
Click Authenticate or** Connect** The system will verify your credentials and establish the connection. You should see a success message once the integration is complete.

If you encounter issues during authentication:

Invalid credentials error: Double-check that you’ve copied the API Key and Secret correctly from Track with no extra spaces
System name error: Verify that you’re entering your subdomain name only, not the full URL
Connection timeout: Ensure your Track account is active and you have admin permissions in both platforms

If problems persist, contact SuiteOp support with your error message details.